08 Oct

Commercial Insurance Account Handler

CV-Library, Norwich, Norfolk
I am currently recruiting for one of the city's most reputable and respected employers, an award winning broker that really values their employees.
Based in central Norwich my client is looking for a commercially aware insurance professional, full of enthusiasm with exposure to commercial insurance.
Working as an account handler you will assist with maitaining and building lasting relationships with small local business's e.g. shops, offices, garages, hairdressers etc.
Main duties
 You will be responsible for undertaking and maintaining a practical working system for your own client accounts as well as being responsible for building and maintaining one to one client and insurer relationships
 You will generate and deal with new business enquiries
 You will cross sell and up sell to existing clients to ensure fully comprehensive cover is provided to support all the client's needs, including opportunities from across the business
 You will work with New Business team and Account Executives to ensure a smooth handover of clients
 you will provide assistance to the Business Insurance Centre team members where required to accomplish team targets and goals
 you will ensure you are compliant at all times with regards to requirements of all relevant regulatory bodies and the business's best practice procedures
 you will be responsible for self-development and utilise opportunities for growth within the role
Skills Required
 You will have the ability to sell, including cross selling and up selling to existing client base
 You will possess persuasive negotiation skills with all customer types
 you will have proven technical ability and knowledge of insurance (specifically commercial based)
 you will understand a comprehensive range of insurance products and 'The Market'
 You will demonstrate organisation and discipline skills
 You must have good time management with the ability to meet deadlines and deliver on expectations
 You will hold excellent communications skills across all methods
 You will have the ability to work alone and as part of a team and develop relationships top ensure best practice
 You must accurately and efficiently dealing with high workloads
 Preferred - insurance qualifications or working towards ACII currently