21 May

Receptionist / Office Administrator

CV-Library, Worcester, Worcestershire
As our client's business continues to expand, we are pleased to be able to offer a vacancy for a Receptionist / Office Administrator at the Worcester branch. This role requires liaising with customers over the phone, by email and in-person, so excellent communication is essential. You will provide general administrative and office support.
The successful candidate will be able to deal competently with service enquiries, providing quotes to customers as required, as well as giving friendly and courteous information where necessary.
Main Job Tasks and Responsibilities:
• Answering the telephone and booking in machines for servicing
• Pricing of job cards on computer system
• Arranging collection & deliveries and updating van book
• Liaising with workshop staff regarding work in progress
• Data entry ensuring a high level of accuracy
• Filing of job cards
• Updating vehicle records
• Online registration of machines
• Preparation of statements (purchase ledger)
• Allocation of purchase ledger direct debits
• Update supplier rebates report and back up paperwork
• Contacting customers regarding aged debt
• Respond to enquiries and queries daily
• General admin duties including photocopying, scan, phone, mailing, etc.
Qualifications and Skills
• Computer literate: Microsoft Office: Excel, Word, Outlook & Internet
• Communication: Excellent oral and communication skills
• Fluent in English, with knowledge of the local area
• Experience is preferred, but not essential as training will be provided
• Willingness to learn is essential
Hours Required
8.30am - 5.30 pm Monday to Friday
Required to work some Saturdays in season
If you are interested in applying for this position, please forward your CV to Struan Rytina, and give the TRCM team a call to discuss on 01905 - 73 1234